Terms & Conditions

Privacy Policy

Introduction

Welcome to Confident Holidays, your trusted travel partner. This Privacy Policy outlines how we collect, use, protect, and manage your personal data when you interact with us. By using our services, you agree to the terms outlined in this policy.

Personal Data Collection and Use

We collect personal data when you visit our website, make inquiries, or book our travel services. This may include your name, email address, phone number, postal address, and other details you provide voluntarily.

We use this information to:

  • Provide and improve our travel services.
  • Customize your experience on our website.
  • Communicate with you regarding bookings, offers, and updates.
  • Send promotional materials, special deals, and travel-related information.

Sharing of Personal Data

We may share your personal data with trusted third-party service providers, including travel partners, hotels, airlines, and payment processors, to facilitate your bookings. These partners are required to use your data solely for service-related purposes and maintain confidentiality.

We may also disclose personal data if required by law, court order, or regulatory authorities.

Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or alteration. However, while we strive for security, we cannot guarantee absolute protection due to the nature of online data transmission.

Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing communications at any time.
  • Request information about how we process your data.

To exercise these rights, please contact us using the details provided below. Some information may be retained for legal or business purposes.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be posted on our website. We encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns regarding our Privacy Policy, feel free to reach out to us:

📧 Email: info@confidentholidays.com
📞 Phone: +91 96067 21744

Welcome to Confident Holidays. By booking any travel service with us, you agree to the following Terms & Conditions. Please read them carefully before confirming your reservation.

1. Acceptance of Terms

By accessing or using the Confident Holidays website, booking services, or making payments through the website, you agree to be bound by these Terms & Conditions.


  • All bookings are subject to availability of hotels, transportation, and other travel services.

  • A booking will be confirmed only after receiving the required advance payment.

  • Customers must provide accurate personal details (name, contact information, travel dates, and ID details if required).

  • Confident Holidays reserves the right to decline or cancel bookings if incorrect or incomplete information is provided.

2. Booking Policy


  • All bookings are subject to availability.

  • Prices displayed on the website are subject to change without prior notice.

  • A booking is confirmed only after successful payment and confirmation from Confident Holidays.

  • Customers must provide accurate information during booking.

3. Payment Policy

All payments made through the website are for travel, tour, holiday packages, hotel bookings, transportation, or related services only.


  • Anonymous or unidentified payments are not accepted.

  • Customers may be required to provide valid identification and contact information for verification.

  • Any suspicious transaction may be cancelled and refunded after verification.

4. Cancellation & Refund Policy


  • Cancellation charges may apply based on the package, hotel, airline, or service provider terms.

  • Refund timelines may vary depending on the service provider.

  • Processing fees, taxes, and third-party charges may be non-refundable.

  • No refund shall be provided for unused services after commencement of the tour.

5. User Responsibilities

Users agree not to:


  • Provide false information.

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to website systems.

  • Upload malicious software or harmful content.

6. Limitation of Liability

Confident Holidays shall not be liable for:


  • Flight delays or cancellations.

  • Hotel overbooking issues.

  • Natural disasters, weather conditions, pandemics, strikes, government restrictions, or force majeure events.

  • Loss of luggage, valuables, documents, or personal belongings.

  • Indirect, incidental, consequential, or special damages arising from use of the website or services.

7. Indemnity

Users agree to indemnify, defend, and hold harmless Confident Holidays, its directors, employees, partners, and affiliates from any claims, losses, liabilities, damages, expenses, or legal costs arising from:


  • Violation of these Terms & Conditions.

  • Misuse of the website.

  • Fraudulent bookings or payments.

  • Breach of applicable laws.

8. Third-Party Services

The website may contain links to airlines, hotels, payment gateways, and third-party websites. Confident Holidays is not responsible for the content, policies, or actions of such third parties.

9. Privacy & Data Protection

Personal information collected through the website shall be processed according to the Privacy Policy and applicable data protection laws.

10. Termination

Confident Holidays reserves the right to suspend or terminate access to the website or cancel bookings without prior notice if:


  • False information is provided.

  • Fraudulent activity is suspected.

  • These Terms & Conditions are violated.

11. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India. Any dispute arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India

12. Modifications

Confident Holidays reserves the right to modify these Terms & Conditions at any time. Continued use of the website after updates constitutes acceptance of the revised terms. [paytmcheckout]